Shipping & Delivery Policy – Sooplix

We work to deliver your order safely and as quickly as possible. Please review the information below before placing an order.

1. Processing & Delivery Time

Total delivery time = processing time + shipping time.

Processing Time

Orders are usually processed within 1–3 business days, excluding weekends and public holidays. Processing may take longer during sales events, holidays, or other peak periods.

Estimated Shipping Time

• Standard shipping: 5–7 business days
• Free shipping: 7–15 business days
• Express shipping: varies by destination

For example, an order with 1–3 business days of processing and free shipping may take approximately 8–18 business days in total.

2. Shipping Fees

Available shipping methods and fees are calculated at checkout based on the destination and order details. Orders of $59.99 USD or more qualify for free shipping. All applicable shipping costs will be shown before payment.

3. Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or VAT under local laws. These charges are the customer’s responsibility.

4. International Shipping

We ship to most countries worldwide. Please note:

• Delivery estimates may be affected by customs clearance or local courier delays.
• Express shipping may not be available for P.O. boxes or APO/FPO addresses.
• Remote areas may require additional delivery time.

5. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can also check the latest delivery details from your order page.

Frequently Asked Questions

How can I track my order?

Use the tracking link in your shipping confirmation email or check the delivery information on your order page.

What can affect processing time?

Weekends, public holidays, sales events, and other peak periods may extend processing time.

How much does shipping cost?

Available methods and their fees are shown at checkout. Orders of $59.99 USD or more qualify for free shipping.

Need Help?

For shipping or delivery questions, email service@sooplix.com.